Terms and Conditions

Last updated 4 October 2026

These terms apply when you use Serendine, run from Dubai, United Arab Emirates ("we"). Questions: serendiners@gmail.com. By signing in, you agree to them and to our privacy policy.

Who can use Serendine

You must be 18 or over, and use your own account. One account per person.

House rules

• Be kind. Take no for an answer, including silence.
• No harassment, threats, hate, sexual content sent without clear consent, or spam.
• Don't pretend to be someone else in a way that misleads or harms people.
• Don't approach someone at their table unless they have shared their table with you.
• Don't use Serendine to sell, solicit or promote anything without the venue's permission.
• Follow the venue's own rules and staff instructions.

We may suspend or remove anyone who breaks these rules, and may share information with the venue or the authorities where the law requires it or someone's safety is at risk.

Your messages

Messages are end-to-end encrypted, so we cannot read them unless someone includes them in a report. You are responsible for what you send. Think before sharing personal details such as your phone number.

Meeting people

Serendine helps people start a conversation; it does not check who they are beyond their sign-in account. Use your own judgement when sharing your table or meeting someone, and tell venue staff if you feel unsafe.

Venue offers and service

Offers are made by the venue, not by us, and are subject to the venue's terms and applicable law. Service requests are passed to the venue's staff; we cannot guarantee how quickly they respond.

The service

We provide Serendine as it is and may change, pause or end features. To the extent allowed by law, we are not responsible for the behaviour of other guests or venues, or for losses arising from your use of the service. Nothing in these terms limits rights you have under UAE consumer law.

Ending your use

You can stop using Serendine at any time and ask us to delete your account at serendiners@gmail.com.

Law

These terms are governed by the laws of the Emirate of Dubai and the federal laws of the UAE.